{"id":9223,"date":"2025-10-13T05:44:39","date_gmt":"2025-10-13T05:44:39","guid":{"rendered":"https:\/\/sampledemo.shop\/?page_id=9223"},"modified":"2025-10-13T05:53:03","modified_gmt":"2025-10-13T05:53:03","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/threemonks.in\/?page_id=9223","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Return &amp; Refund Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated:<\/strong> 13 oct 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Three Monk<\/strong>, your satisfaction is our top priority. We take great care in crafting and delivering premium-quality perfumes and self-care products. However, if for any reason you\u2019re not fully satisfied with your purchase, we\u2019re here to make it right.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Eligibility for Returns<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure the safety and hygiene of all customers, returns are accepted under the following conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item must be <strong>unused, unopened, and in its original packaging<\/strong>.<\/li>\n\n\n\n<li>The return request must be initiated within <strong>7 days of receiving your order<\/strong>.<\/li>\n\n\n\n<li>The product should be in the same condition as delivered, with all labels and seals intact.<\/li>\n\n\n\n<li>Proof of purchase (invoice or order number) is required for all return requests.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that <strong>used or opened perfume bottles cannot be returned<\/strong> due to hygiene and product integrity concerns.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. How to Request a Return<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019d like to return a product, please follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Email us at <strong>threemonksvns@gmail.com<\/strong> with your order number, the item(s) you wish to return, and the reason for return.<\/li>\n\n\n\n<li>Our support team will review your request and, if approved, provide you with the return shipping address and instructions.<\/li>\n\n\n\n<li>Safely pack the product in its original box to avoid damage during transit.<\/li>\n\n\n\n<li>Ship the package using a reliable courier service (preferably trackable).\n<ul class=\"wp-block-list\">\n<li><strong>Note:<\/strong> Return shipping costs are the customer\u2019s responsibility unless the item is damaged or incorrect.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Damaged, Defective, or Incorrect Items<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a <strong>damaged<\/strong>, <strong>leaking<\/strong>, or <strong>wrong product<\/strong>, please contact us within <strong>48 hours of delivery<\/strong>.<br>To speed up the process, share clear photos or videos of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The outer packaging,<\/li>\n\n\n\n<li>The damaged or incorrect product, and<\/li>\n\n\n\n<li>The shipping label.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Once verified, we will either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Send a <strong>replacement product<\/strong> at no extra cost, or<\/li>\n\n\n\n<li>Issue a <strong>full refund<\/strong> to your original payment method.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Refund Process<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your return is received and inspected, you will receive an email confirming approval or rejection of your refund.<\/li>\n\n\n\n<li>If approved, refunds will be processed to your original payment method within <strong>5\u201310 business days<\/strong>.<\/li>\n\n\n\n<li>In some cases, bank processing times may cause slight delays.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Please note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping fees and Cash-on-Delivery (COD) charges are <strong>non-refundable<\/strong>.<\/li>\n\n\n\n<li>If a product was purchased during a sale or with a discount code, the refund will be processed for the <strong>amount paid after discount<\/strong>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Non-returnable or Non-refundable Items<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To maintain hygiene standards, the following items cannot be returned or refunded:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened or partially used perfume bottles<\/li>\n\n\n\n<li>Gift cards, free samples, or promotional products<\/li>\n\n\n\n<li>Items marked as \u201cFinal Sale\u201d or \u201cNon-returnable\u201d on the product page<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Exchange Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We currently <strong>do not offer direct product exchanges<\/strong>.<br>If you wish to get a different product, please initiate a return (if eligible) and place a new order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Cancellation Policy<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can be canceled within <strong>12 hours of placement<\/strong> or before dispatch.<br>Once an order has been shipped, it cannot be canceled or modified.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. Contact Us<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For any return, refund, or order-related questions, please contact our support team:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email:<\/strong> <a>threemonksvns@gmail.com<\/a><br>\ud83d\udcde <strong>Phone :<\/strong> +91 9140579434<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We value your trust and aim to make every shopping experience at <strong>Three Monk<\/strong> smooth, safe, and satisfying.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Last updated: 13 oct 2025 At Three Monk, your satisfaction is our top priority. We take<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9223","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/pages\/9223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/threemonks.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9223"}],"version-history":[{"count":3,"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/pages\/9223\/revisions"}],"predecessor-version":[{"id":9237,"href":"https:\/\/threemonks.in\/index.php?rest_route=\/wp\/v2\/pages\/9223\/revisions\/9237"}],"wp:attachment":[{"href":"https:\/\/threemonks.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}